IPhone: Open Settings > General and tap “iPhone Storage” (or “iPad Storage” if you’re using an iPad). Tap on it, then tap "Storage.” Choose “Clear Cache.” Sign up for free trial Chat with Sales See pricing Press Delete, then close File Explorer and restart the Teams app.Īndroid: Open Settings > Apps and find the Teams app in the list. Then, inside the Teams folder, press Ctrl A to select everything. Windows: Press the “Windows” symbol R on your keyboard to open the “Run” dialog. Press Return, then right-click the Teams folder and select “Move to Trash.” Next, navigate to Keychain Access and search for “Microsoft Teams.” Delete the entry, then open the Microsoft Teams app and wait for it to download the right files. Rm -r ~/Library/Application\Support/Microsoft/Teams Double-click “Terminal” and paste the following path into it: Mac: Open “Finder” and open the Applications/Utilities folder. Delete app cacheĭeleting the cache will fix Microsoft Teams problems caused by a corrupted app cache.įorce quit the Microsoft Teams app, then follow the steps below for your device: IPhone: Press “Home” twice and swipe left or right to find Microsoft Teams. Select Microsoft Teams and click “End Task.”Īndroid: Open the “Recents” menu (III) and swipe left or right to find Microsoft Teams. Windows: Press Ctrl Alt Delete and choose Task Manager from the list of security options. Click the X symbol (Ⓧ) at the top to close it. Mac: Press the Command Space keys on your keyboard and search for “Activity Monitor.” Open the app and find Microsoft Teams in the list. The method for restarting varies depending on your device: This is usually enough to solve minor issues. One of the first things you should try is to force-quit the Microsoft Teams app and then relaunch it. If you still come up empty, try the fixes below: Force quit the Microsoft Teams app If there are no reports there, you could try a third-party service like. Also, check the Microsoft Twitter account for any tweets about the Microsoft Teams app. First, check Microsoft's official status page in your web browser to see if there are any reports of outages or other known issues. Sign up for free trial Chat with Sales See pricingīefore you start troubleshooting error codes, you should check if the problem is on Microsoft’s end rather than yours. Microsoft Teams saying it isn’t compatible with your device Microsoft Teams app crashing or restarting Recent messages or threads not showing up Problems making a new Microsoft Teams call The microphone or sound not working in a Teams meeting Issues establishing a connection to Microsoft Teams Here are a list of problems that we regularly hear about from people who are working with Microsoft Teams: How to solve the most common Microsoft Teams problems In this guide, I’ll walk you through how to solve common problems for your Android, Windows, or Apple devices. Like all software, the Microsoft Teams app can sometimes run into problems. It’s available on desktop, mobile, and web versions. Microsoft Teams is a well-known communications platform that has lots of users and market share (mostly due to its being bundled with Windows).
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